Auto Insurance Repairs
Constitutional Claims Service-Repairs
Constitutional understands that an accident can put a big dent in your lifestyle. That’s why we created Constitutional Claims Service. It’s an efficient four-step process designed to get you back on the road as quickly as possible—two days sooner, on average.
Step One
Welcome and Inspection of Vehicle
A Constitutional representative or authorized representative will conduct a full inspection of the damaged vehicle. You will receive a clear explanation of the work to be done on your car, how long the job will take, and how the claim will be handled.
12-15 minutes
Step Two
Rental Car Checkout and Drive Away
If you have additional rental vehicle coverage on your Constitutional policy we will be able to provide a rental vehicle for you while your car is repaired. In most cases, we will have a rental car waiting for you. Simply fill out a form, take the keys and drive away and you are quickly back on the road—even if your car isn’t. If you are not sure if you have rental coverage, please ask your Constitutional Claims Representative.
5-10 minutes
Step Three
Repair Process Monitoring
Want to know the status of your repair? No problem. Customers can work directly with the shop—via phone or e-mail—to check up on the progress of your job. If you have any questions or concerns, your Constitutional claims representative is just a phone call away.
5 minutes
Step Four
Inspect and Pick Up Repaired Vehicle
When the repairs are done, return to the Constitutional repair location to drop off your rental car and pick up your repaired vehicle. Inspect the repairs to make sure the vehicle looks as good as new. And don’t worry—parts and workmanship are fully backed by Constitutional’s Guarantee for as long as you own the vehicle.
